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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. Mauri is having trouble printing to a printer attached to his iMac via USB. He suspects his USB cable. Which built-in utility in OS X Mountain Lion could tell him if the printer is detected by his iMac?

A) Directory Utility
B) Finder
C) Console
D) System Information

2. A MacBook Pro with OS X Mountain Lion installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

A) She must first install OS X Mountain Lion on an external disk, then use Safari to search Apple Support articles.
B) In order to use Safari, the customer will have to restore the hard disk from a Time Machine backup.
C) Startup from 05 X Recovery and choose the Get Help Online option.
D) Startup from a OS X Mountain Lion Install DVD and choose the Get Help Online option.

3. Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, and repair it only if necessary. What is the best way to accomplish this task?

A) Hold the shift key down to Safe Boot the iMac.
B) Start the iMac from OS X Recovery and use Disk Utility.
C) Start the iMac from OS X Recovery and use Terminal.
D) Start up in single-user mode and type the /sbin/fsck -fy command.

4. Teresa would like to share files on her Mac Pro with OS X Mountain Lion over an Ethernet network. Which option is a valid choice to enable this feature?

A) System Preferences > sharing > Select the File sharing checkbox.
B) Network Utility > Services > Select the File Sharing checkbox.
C) System Preferences > Security & Privacy > Sharing > Click the Enable button in the File Sharing section.
D) System Preferences> Network> File Sharing > Select the Enable checkbox.

5.
Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A) An incorrect build of OS X is installed on the hard disk or SSD.
B) The memory is missing or not detected.
C) EFI failed to load.
D) Apple Hardware test is loading.

Solutions: