Avaya Aura® Core Components Integration : 71200X

  • Exam Code: 71200X
  • Exam Name: Avaya Aura® Core Components Integration Exam
  • Updated: Sep 09, 2026     Q & A: 139 Questions and Answers

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How to Prepare for The Avaya Aura Core Components Integration (71200X)

Preparation Guide for The Avaya Aura Core Components Integration (71200X)

Introduction for The Avaya Aura Core Components Integration (71200X)

The ACIS - Avaya Aura Core Components credential validates the candidate has achieved an enhanced level of proficiency required to integrate and implement core components of the Avaya Enterprise Team Engagement Solutions.

ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family.

The Avaya Certified Implementation Specialist can implement, validate and troubleshoot the installation of a single product, single system or product family. The Implementation Specialist installs hardware and software, configures the solution, performs initial administration and acceptance testing to diagnose and correct installation issues.

ACIS certifications use proctored exams, are valid for 2 years and are open to all audiences. Avaya has created a track for IT professionals to certify as Avaya Aura Core Components Support on the Avaya platform. This certification program provides Avaya professionals with a way to demonstrate their skills. The assessment is based on a rigorous exam using industry-standard methodology to determine whether a candidate meets Avaya's proficiency standards.

Recommended knowledge:

  • Basic knowledge of Session Initiation Protocol (SIP) fundamentals
  • Basic knowledge of Voice of IP (VoIP) technology

The Avaya Aura Core Components Integration certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as ACSS - Aura Core Components. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Core Components Support 71200X Exam certification provides proof of this advanced knowledge and skill. If a candidate knows associated technologies and skills that are required to pass Avaya Aura Core Components Support 71200X exam then he should take this exam.

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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211

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What Are 71200X Exam Objectives?

As this Avaya exam is set based on the best practices and tools used in the management of the Avaya Aura Core Components, every candidate has to demonstrate his or her level of proficiency in the following tested topics:

  • Basics of Avaya Aura Core Integration – this domain covers the Post Installation, Readiness Conditions, Licensing mechanisms, and how to build a High Availability Cluster on the Avaya Aura platform. Furthermore, the candidate should also learn how to illustrate Communication Managers as an Application Sequence.
  • Key Components of Avaya Aura Core Solutions – the main objective of this topic is the architectural components in the Avaya Aura Platform alongside the virtualization and deployment options that can be used to distribute Aura applications. It also aims at understanding the hardware that is supported by the Aura applications and the importance of the Avaya Utility Services in the Aura platform.
  • Team Engagement Core Survivability – the main focus is on the Communication Manager Survivable Servers, including their transition to Active Mode and mechanisms for saving a configuration copy.
  • Avaya Aura Session Manager – here, the main concern is to understand the main functionality of the Avaya Aura Session Manager. It also covers one’s familiarity with the deployment process, performing post-installation checks, integrating core processes, and developing a SIP phone with no Avaya Aura Communication Manager features. Other objectives are to describe the routing, switching, and troubleshooting techniques used by the Avaya Aura Session Manager.
  • Overview of the Core Solutions Integration Product – the candidate should list all the products that make up the Core Components, Communication Applications, and Equinox Applications of Avaya Team Engagement solutions. In addition, one should understand the role each solution plays in the effective management of Avaya Aura components.
  • Administration of Communication Management Feature – covers the installation of a TLS certificate on the hosting device to test the Core system. It also involves the manual configuration of Equinox Client in order to in CM SIP Phone (AST), Generic SIP, and One-X Softphone for performing on H323 mode.
  • Administration of Avaya Aura Team Engagement Communication Manager Feature – This is a very broad category that among others comprises the following sub-topics:
    • Identification of methods used in the configuration of Avaya Aura Communication Manager
    • The modification of stations and description of Facility Restriction Levels (FRLs), Class of Restriction (COR), and Class of Service (COS).
    • Administration of IP trunks and how call routing is done using Automatic Alternate Routing (AAR) and Automatic Route Selection (ARS) techniques.
    • Identification of how a reset at a specific level of implementation can affect the entire system.
    • Describing the commands used to trace and troubleshoot objects.
  • Avaya Aura Testing the Core – this section involves the concepts such as identifying the benefits of the Avaya Aura Media Server (AAMS) and demonstrating how this server can be integrated into the core.
  • Avaya Aura System Manager – the main focus here is on one’s skills needed to identify the critical functionality of a System Manager and its Certificate Authority capability, as well as understanding how to export logs and alarms in Avaya Aura System Manager. Besides, the role of Solution Deployment Manager (SDM) and how to log in successfully to the Avaya Aura platform are some of the objectives.

Avaya 71200X Exam Syllabus Topics:

SectionObjectives
System Integration- User and endpoint integration
  • 1. Endpoint registration and configuration
    • 2. User provisioning in SMGR
      - SIP routing and session management
      • 1. Session Manager routing policies
        • 2. SIP trunk integration
          System Configuration and Administration- System Manager administration
          • 1. Synchronization with CM
            • 2. Inventory management
              - Communication Manager administration
              • 1. System parameters configuration
                • 2. Translations and routing tables
                  Troubleshooting and Maintenance- System monitoring
                  • 1. Log analysis
                    • 2. Alarm management
                      - Diagnostic tools
                      • 1. SAT commands
                        • 2. traceSM
                          Avaya Aura Platform Overview- Core architecture components
                          • 1. Session Manager (SM)
                            • 2. Media Server components
                              • 3. Communication Manager (CM)
                                • 4. System Manager (SMGR)
                                  - Deployment models
                                  • 1. Virtualized deployments
                                    • 2. Hardware-based deployments

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