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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which option from the Setup application would you use to migrate from an existing Blackberry 10 (BB10) device to a new Blackberry 10 device?

A) BlackBerry App World
B) Accounts
C) Device Switch
D) BlackBerry Protect

2. A user has received a new BlackBerry, but the micro SIM has not arrived. How can this user be assisted to activate the new BlackBerry?

A) Wi-Fi activate
B) Activation is not possible
C) VPN Proxy support
D) NFC Activate

3. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A) Inbox and its subfolders
B) Inbox and sent items folder
C) Inbox
D) Inbox and the first 10 sub-folders

4. What is BlackBerry Protect used for?

A) To backup PIM information and manage devices
B) To manage the user's device and provide additional message service
C) To backup/restore and issue remote admin commands
D) To encrypt the device data remotely

5. How is the Settings menu accessed within BlackBerry World?

A) Swipe up from the bottom bezel
B) Swipe down from the top bezel
C) Swipe left from the right bezel
D) Swipe right from the left bezel

Solutions: