Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting : 3601

  • Exam Code: 3601
  • Exam Name: Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam
  • Updated: Aug 01, 2026     Q & A: 70 Questions and Answers

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Avaya 3601 Exam Syllabus Topics:

SectionObjectives
Software and System Management- Operating system management
  • 1. Configuration management
    • 2. Backup and recovery procedures
      • 3. Software installation and upgrades
        Layer 2 and Layer 3 Technologies- Switching and routing operations
        • 1. IP routing fundamentals
          • 2. Spanning Tree protocols
            • 3. VLAN configuration
              High Availability and Network Services- Resiliency features
              • 1. Redundancy mechanisms
                • 2. Service continuity validation
                  • 3. Failover and recovery
                    Maintenance Operations- Preventive maintenance
                    • 1. Performance monitoring
                      • 2. Log analysis
                        • 3. System health verification
                          Troubleshooting- Fault isolation and diagnosis
                          • 1. Hardware fault identification
                            • 2. Protocol and service troubleshooting
                              • 3. Command-line diagnostic tools
                                • 4. Network connectivity issues
                                  VSP 9000 Architecture and Hardware- Platform architecture
                                  • 1. Supervisor and line modules
                                    • 2. Power supplies and cooling systems
                                      • 3. Chassis components

                                        Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Sample Questions:

                                        1. A team of Engineers were tasked to install and configure a large network, consisting of VSP 9000 as the core and number of distribution clusters of VSP 9000 and ERS 8800/8600, VLANs, IST, Split MultiLink Trunking (SMLT), Routed Split MultiLink Trunking (RSMLT), Open Shortest Path First (OSPF), Border Gateway Protocol (BGP) and Multicasting using Protocol Independent Multicast - Sparse-Mode (PIM SM). In addition, VRF-lite had to be configured within the network. To test functionality before handover, which tools should be considered?

                                        A) Checkshow vlan basic, show ip interface, show ip route, show ip vrf, show in multicast show Internal Border Gateway Protocol (IBGP).
                                        B) To validatethe configuration, test fromEdge-to-Edge, and Client-to-Server.
                                        C) Validation the configuration would involve testing allthe Services end-to end while resetting, links, switches and routers.
                                        D) Validate the running and save configuration, then check vlans, ip addresses,dynamic routes for OSPFand BGP.


                                        2. Avaya recommends enabling Simple Loop Prevention Protocol (SLPP), with a threshold of 5, as added protection against possible loops in the core. Where is SLPP enabled?

                                        A) on all VLANs on the Switch Cluster except forIST VLAN
                                        B) on all non-SMLTports in the VSP 9000
                                        C) globally
                                        D) on all SMLT ports in the VSP 9000 except the IST ports


                                        3. A technician is troubleshooting traffic problems on a VSP 9000 and finds that Spanning Tree Protocol (SIP) is blocking the MultiLink Trunking (MLT) ports.
                                        How can this problem be solved?

                                        A) Disable SIP then bounce the ports.
                                        B) Reboot the CPU then bounce the ports.
                                        C) Bounce the ports.
                                        D) Disable STP then reboot the CPU.


                                        4. How ran the Identify Engines Ignition Server (AIEIS) be used as, the RADIUS server on the VSP 9000?

                                        A) by providing switch access only
                                        B) by separating the authentication network from the network management network
                                        C) by providing switch access and for Extensible Authentication Protocolover I AN (EAPoL)
                                        D) by switching the Ignition Server default interface for RADIUS requests from ADMIN to SVC


                                        5. Given the following command:
                                        clear ports states | error: [<ports>\]
                                        What can be done with this command?

                                        A) Start error monitoring.
                                        B) Reset the counters.
                                        C) Produce error statistics on a givenport.
                                        D) Stop port monitoring.


                                        Solutions:

                                        Question # 1
                                        Answer: D
                                        Question # 2
                                        Answer: B
                                        Question # 3
                                        Answer: A
                                        Question # 4
                                        Answer: C
                                        Question # 5
                                        Answer: B

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