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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. When opening the Configuator dialog box in Health Manager, what information is required?
(Choose three.)

A) Database Server Details
B) Secondary Proactive Contact Details
C) Email Server Details
D) Primary Proactive Contact Details
E) WebLM Server Details

2. A system operator is receiving errors on a porter process during every reboot/restart of Proactive Contact.Which two parameters, if mismatched, would cause this? (Choose two.)

A) PORTS in master.cfg
B) MAXHIDSLOTS in master.cfg
C) lines configured in dgswitch.cfg
D) OPERATORS in master.cfg

3. A system operator states that a job ended, but the linked Job did not start. You verified that Job linking was configured correctly.
Using Avaya Proactive Contact 5.X, which three actions would you perform to investigate this problem further? (Choose three.)

A) Run check_errors for the time range during which the original job stopped and the linked job wassupposed to start.
B) Check the account log to see if a supervisor stopped the original job manually.
C) Check the mid_tier_log to see if a supervisor chose to link to a different job while the original job was running.
D) Check the account log to seeifthe user remembered to run the record selection for the linked job.
E) Check the supervisor's cd.log file to see if the supervisor made any changes to the job while it was running.

4. Every day in the early afternoon, dccserver crashes. The system operator calls support and asks for an explanation.Which three resources would you use to investigate this problem further? (Choose three.)

A) cron
B) account.log
C) cd.log
D) soe_log
E) dccs_logfile

5. What permissions can be assigned to a Role in Role Editor Application?

A) Read/Edit/Execute
B) Read/Manage/Write
C) Read/Job control/Write
D) Read/Write/Execute

Solutions: