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NEW QUESTION # 51
Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and
another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and
support users and the partner account layout to the partner management team.
What should the administrator configure to meet this requirement?
- A. Add members of the partner management team to the default Account team for the customer accounts.
- B. Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
- C. Grant create, read, edit, and delete access to customer accounts on the partner team profile.
- D. Create one record type for customer accounts and one record type for partner accounts.
Answer: D
NEW QUESTION # 52
DreamHouse Realty has an approval process. A manager attempts to approve the record but receives an error.
What should the administrator review to troubleshoot this request?
- A. Check if the user in the next approver is inactive or missing.
- B. Review the page layout to ensure the fields updated in the process are visible.
- C. Update the field-level security to view on fields that are updated in the process.
- D. Add a delegated approver for the next approver in the process.
Answer: A
NEW QUESTION # 53
The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?
- A. Flow builder
- B. Process builder
- C. Workflow rule
- D. Task assignment
Answer: A
NEW QUESTION # 54
Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?
- A. Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum
- B. Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.
- C. Make the Account Revenue field required on the page layout.
- D. Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.
Answer: B
NEW QUESTION # 55
Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.
What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
- A. Lookup filter
- B. Formula field
- C. Hierarchy column
- D. Junction object
Answer: B
NEW QUESTION # 56
An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes.
What workflow action should the administrator use to accomplish this? ,
- A. Assign Task
- B. Custom Notification
- C. Create a Record
- D. Outbound Message
Answer: D
NEW QUESTION # 57
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own
role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
- A. Use Manual sharing
- B. Criteria based sharing
- C. Hierarchical sharing
- D. Owner based sharing
Answer: B
NEW QUESTION # 58
Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a
way to is identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
- A. Create a separate Lead Lightning App.
- B. Set up Web-to-Lead form the interns use.
- C. Update the active Leas Assignment Rules.
- D. Define a record type and assign it to the interns.
Answer: A
NEW QUESTION # 59
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?
- A. Create a sharing rule so that other agents can view events.
- B. Create a campaign for agents to request event dates.
- C. Create a workflow role to update the Event Date Field.
- D. Create an approval process on the Campaign object.
Answer: D
Explanation:
To help agents fill in event details and request dates for open house events without double-booking them, the administrator should create an approval process on the Campaign object, which is used to manage marketing events in Salesforce. The approval process can define entry criteria based on campaign fields such as type or status, specify initial submission actions such as sending email alerts or updating fields, assign approvers who can review and approve event requests, and specify final approval actions such as creating tasks or updating fields. Creating a workflow rule, a sharing rule, or a campaign will not help agents request event dates or prevent double-booking. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
NEW QUESTION # 60
Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types.
Choose 2 options
- A. Dependent picklist
- B. Multi-select picklist
- C. Custom picklist
- D. Global picklist
Answer: A,D
Explanation:
Dependent picklist and global picklist are two options that can be used to meet this requirement. Dependent picklist allows users to create a conditional relationship between two picklist fields, where the available values in one field depend on the value selected in another field. Global picklist allows users to create a set of picklist values that can be shared across multiple fields and objects, ensuring consistent values and reducing maintenance. Reference: https://help.salesforce.com/s/articleView?id=sf.fields_about_dependent_picklists.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.picklist_global_picklists.htm&type=5
NEW QUESTION # 61
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?
- A. Review which status choices are needed for each record type and create support processes for each that is necessary.
- B. Reduce the number of case status values to five.
- C. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
- D. Edit the status choices directly on the record type.
Answer: A
Explanation:
Support processes allow you to define different status values for different record types on cases.
NEW QUESTION # 62
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
How should the administrator configure Salesforce to capture the expiration date of the warranty?
- A. Add a validation rule to ensure the Expiration Date field is populated.
- B. Use a formula as the default value of the warranty Expiration Date field.
- C. Create a formula field to display l year from the warranty purchased.
- D. Include the warranty Expiration Date field on the mobile page layout.
Answer: B
Explanation:
To capture the expiration date of warranty based on installation date and warranty length (1 year by default), the administrator should use a formula as the default value of Warranty Expiration Date field on Installation object. The formula can calculate one year from installation date using DATE function or DATEVALUE function. For example, DATE(YEAR(Installation_Date__c) + 1 , MONTH(Installation_Date__c) , DAY(Installation_Date__c)) will return one year from installation date. Creating a formula field, adding a validation rule, or including Warranty Expiration Date field on mobile page layout will not capture expiration date based on installation date and warranty length. Reference: https://help.salesforce.com/s/articleView?id=sf.formula_using_date_datetime.htm&type=5
NEW QUESTION # 63
Which feature should Ursa Major Solar use if they want their support agents who are skilled in a particular product line to own cases directly after customer log then from an automated channel?
- A. field update
- B. Case team routing
- C. Assignment rules
- D. Case escalation rules
- E. Workflow
Answer: B
NEW QUESTION # 64
When users log in to Salesforce via the user interface, which two settings does the system check for authentication?
Choose 2 answers
- A. The user's profile login hours restrictions
- B. The user's Two-Factor Authentication for API Logins permission
- C. The role IP address restrictions
- D. The user's Two-Factor Authentication for User Interface Logins permission
Answer: A,D
Explanation:
When users log in to Salesforce via the user interface, the system checks for authentication based on their profile settings and permissions. One of the settings is login hours, which specify the time range when users can log in to Salesforce based on their profile. Another setting is Two-Factor Authentication for User Interface Logins permission, which requires users to enter a verification code along with their username and password when they log in to Salesforce via the user interface. Reference: https://help.salesforce.com/s/articleView?id=sf.users_profiles_loginhours.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_2fa_perm_ui_logins.htm&type=5
NEW QUESTION # 65
Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.
What should an administrator use to accomplish this?
- A. Before Save flow
- B. Validation rule
- C. Required fields
- D. Workflow rule
Answer: B
NEW QUESTION # 66
Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.
What should administrator do to identify the problem?
- A. Setup Email logs and review the send error log.
- B. Use the native debug feature in the flow builder.
- C. Review debug logs with the login level.
- D. View the setup audit Trail and review for errors.
Answer: B
Explanation:
Native debug feature is a tool that can be used to identify the problem with the new flow. Native debug feature allows users to test a flow by running it with different input values and inspecting the output values at each element. Users can also see error messages and warnings that indicate where the flow failed or might fail. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_debug.htm&type=5
NEW QUESTION # 67
The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard
that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?
- A. Combination Chart
- B. Dashboard component
- C. Dashboard Filter
- D. Bucket column
Answer: C
NEW QUESTION # 68
An administrator creates a custom text area field on the Account object and adds it to the service team's page layout. The service team manager loves the addition of this field and wants it to appear in the highlights panel so that the service reps can quickly find it when on the Account page
How should the administrator accomplish this?
- A. Create a new page layout and a new section titled highlights panel.
- B. From the page layout editor, drag the field to the highlights panel.
- C. Mark this item for later review.
- D. In the Account object manager, create a custom compact layout.
- E. Make the field required and move it to the top of the page.
Answer: D
NEW QUESTION # 69
Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?
- A. Set the Fiscal Year to Custom and the duration to 4 quarters.
- B. Set the Fiscal Year to Standard and the duration to 12 months.
- C. Set the Fiscal Year to Custom and the starting month as February.
- D. Set the Fiscal Year to Standard and the starting month as February.
Answer: C
Explanation:
A standard fiscal year starts on January 1 and ends on December 31. A custom fiscal year can be set to start on any month and end on any month. In this case, Cloud Kicks wants its fiscal year to start on February 1 and end on January 31. This can be achieved by setting the fiscal year to Custom and the starting month to February.
Setting the fiscal year to Standard and the starting month to February will not work, as the standard fiscal year starts on January 1. Setting the fiscal year to Custom and the duration to 4 quarters will not work, as the duration of a fiscal year is 12 months. Setting the fiscal year to Standard and the duration to 12 months will not work, as the standard fiscal year starts on January 1.
Custom fiscal years are fiscal years that follow a custom-defined structure that differs from the Gregorian calendar. They can be used by organizations that have fiscal years that start on a different month than January or have fiscal years that are divided into custom periods such as quarters or weeks. To set up a custom fiscal year that starts on February 1 and has 12 months, an administrator needs to set the fiscal year to custom and the starting month as February in the fiscal year settings. Setting the fiscal year to standard or the duration to 4 quarters does not meet the requirement of having a custom fiscal year that starts on February 1. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_fiscal_year.htm&type=5
NEW QUESTION # 70
An administrator has been asked to change the data type of an auto number to a text field.
What should the administrator be aware of before changing the field?
- A. Existing field values will be converted.
- B. Existing field values will be deleted.
- C. Existing Auto Number field to Text is prevented.
- D. Existing field values will remain unchanged.
Answer: D
NEW QUESTION # 71
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options
- A. Default Language
- B. Password Policy
- C. Currency Locale
- D. Login Hours
Answer: A,C
Explanation:
Currency locale and default language are two of the company settings that an administrator can configure in Salesforce. Currency locale determines how currency amounts are formatted and displayed in reports and other places. Default language determines the language used for labels, buttons, tabs, and other elements in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_supported_currencies.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_supported_languages.htm&type=5
NEW QUESTION # 72
The VP of sales at universal containers requested that "Verbal Agreement" be added as a new
opportunity stage. The Administrator added this new picklist value to the stage field but found that the
new value was not available to users. What should the administrator do?
- A. Add the new value to the appropriate sales process
- B. Add the new value to the appropriate record type
- C. Ensure the new value was marked as active
- D. Ensure the limit of 10 stage values was not exceeded
Answer: A
NEW QUESTION # 73
The IT manager at universal Containers is doing an audit of the systems security.
Mow should the administrator provide a summary of the org's security health?
- A. Run a Health Check to identify vulnerabilities.
- B. Download the last six months of user login data.
- C. Turn on Event Monitoring to track user events.
- D. Change the Organization-Wide Default to private to restrict visibility.
Answer: A
Explanation:
To provide a summary of org's security health, an administrator should run a Health Check that compares org's settings against baseline settings defined by Salesforce Security Baseline Standard or industry standards such as CIS (Center for Internet Security) Benchmark Standard. Health Check generates an overall health score based on how org's settings match with baseline settings for various security categories such as Password Policies, Network Access, Session Settings etc. Health Check also provides recommendations for improving org's security health score by adjusting settings that do not match with baseline settings. Changing Org-Wide Default to private, turning on Event Monitoring, or downloading user login data will not provide a summary of org's security health. Reference: https://help.salesforce.com/s/articleView?id=sf.security_health_check.htm&type=5
NEW QUESTION # 74
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?
- A. Cross Object Formula Field
- B. Standard Account Field.
- C. Custom Account Field
- D. Master detail relationship Field
Answer: A
NEW QUESTION # 75
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