Microsoft MB-210 : Microsoft Dynamics 365 Sales Functional Consultant

  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Updated: Sep 09, 2026     Q & A: 376 Questions and Answers

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Effective Preparation Process

The only way you can get a good score in the Microsoft MB-210 test is by working hard. There are various sources that you can find online that will help you study for this exam in the best possible way. One of the first things that you need to do is make sure that you visit the official website. Here you will find many authentic resources that you can use to study for this test. Another useful tool that you will find on the Microsoft platform is free online learning. These learning paths will help you understand the exam topics in a much better way. There are three available paths for Microsoft MB-210 and they are as follows:

  • Working with Dynamics 365 Sales
  • Creating and Using Analytics Reports with Power BI
  • Implementing Goal Management in Dynamics 365 Sales and Customer Service

Another resource that you should use to prepare for the Microsoft MB-210 exam is the official instructor-led training. This course is delivered by the certified instructor who has the ability to help you understand all the details of the specific topic. Through this training course, you can also interact with your trainer and ask him/her questions so that no confusions remain.

Next comes books and study guides. There is a host of books that contain much useful information for the exam and can be easily found on the Internet. One manual that will help you with your Microsoft MB-210 is known as Getting Started with Dynamics 365 Apps in the Common Data Service Kindle Edition by Sarah Critchley.

The last thing that you should do if you want to get a good score in the MB-210 certification exam is to look for the most up-to-date practice tests. There are loads of these exams scattered all over the Internet and you should pick the best one. If you manage to get a good score in these practice tests, there is no doubt that you will perform well in the actual exam.

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When it comes to the requisites necessary to attend this session, candidates must be familiar with business apps and know how to use them for organizational purposes. What is more, any MB-210 exam aspirant must understand the worth of self-study while success is his/her ultimate goal. For instance, Amazon has some quality options in the form of dependable study guides like the ones highlighted below:

  • Deploying Microsoft Dynamics 365 Sales and Service: Comprehensive Guide for Success by Owen Scott.
  • Essentials of Microsoft Dynamics 365 for Sales (CRM): Top 100 Real-Life Project Scenarios and Tips: Extracted from Latest Projects by Zenibica Publications.
  • Exam MB-200 & MB-210 Test Prep Questions, authored by GerArevalo.
  • Pass MB-210 Certification Exam (Microsoft Dynamics 365 Sales) on Your First Try by Abhay Sharma.

All these above-mentioned options have managed to explain the exam topics in the best possible manner and prepare the aspirant for D-day.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Important Features

The ideal candidates for the Microsoft MB-210 exam are those individuals who have a background as the Dynamics 365 Functional Consultants with some sales experience. In addition, the applicants should be capable of implementing solutions that help the sales life cycle and allow it to work effectively. There are no particular prerequisites for the certification test, but it is recommended that the students possess some experience in the field. Without a sufficient level of experience, it will be quite difficult to ace this exam.

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Manage core sales features30-35%- Manage sales transactions and records
  • 1. Manage product bundles and relationships
  • 2. Manage sales literature and collateral
  • 3. Create and manage quotes, orders, and invoices
- Manage lead and opportunity lifecycle
  • 1. Manage competitors and sales teams
  • 2. Manage opportunity stages and close processes
  • 3. Create and qualify leads
- Manage forecasting and analytics
  • 1. Configure and manage sales forecasts
  • 2. Manage sales goals and metrics
  • 3. Analyze sales performance and trends
Configure Dynamics 365 Sales35-40%- Configure core sales settings
  • 1. Configure fiscal years and sales periods
  • 2. Configure sales territories and hierarchies
  • 3. Configure product catalog and pricing
  • 4. Configure sales security roles and access
- Configure entities and relationships
  • 1. Configure entity relationships and business rules
  • 2. Customize lead, opportunity, account, and contact entities
  • 3. Configure sales process flows and stages
- Configure integration and settings
  • 1. Configure sales dashboards and reports
  • 2. Integrate with Microsoft 365 and Power Platform
  • 3. Configure email templates and sales documents
Configure additional tools and services25-30%- Configure integration with external systems
  • 1. Configure data import/export and synchronization
  • 2. Integrate with marketing and service modules
- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
- Configure sales insights and AI features
  • 1. Configure relationship analytics and health
  • 2. Configure predictive scoring and recommendations

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