Salesforce EX-Con-101 : Salesforce Certified Experience Cloud Consultant

  • Exam Code: EX-Con-101
  • Exam Name: Salesforce Certified Experience Cloud Consultant
  • Updated: Oct 14, 2026     Q & A: 187 Questions and Answers

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Sharing, Visibility, and Licensing17%- Data access and security model
- Sharing rules and external visibility
- License types and allocation
Templates and Themes10%- Template selection and configuration
- Lightning and Visualforce options
- Theme customization and design
User Creation and Authentication13%- User provisioning methods
- External user activation and permissions
- Single Sign-On and identity providers
Administration, Setup, and Configuration25%- Deployment and migration
- Site setup and activation
- PRM and service integration
Experience Cloud Basics8%- Use cases and benefits of Experience Cloud
- Platform capabilities and limitations
- Experience types and use scenarios
Adoption and Analytics5%- Reporting and dashboards
- Moderation and community governance
- Engagement and adoption strategies
Branding, Personalization, and Content15%- Personalization and targeted content
- Content management and CMS integration
- Branding and layout customization
Customization Considerations and Limitations7%- Declarative vs programmatic options
- Limits and governor considerations
- Performance and scalability

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question #1

Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?

  • A. Site User Visibility
  • B. Guest User Visibility
  • C. Portal User Visibility
  • D. None
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcherwill submit their recommendation in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation.
The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections.
Which user license Should GCC recommend for the researchers?

  • A. Customer Community Plus
  • B. Partner Community Plus
  • C. Customer Community
  • D. External Apps
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?

  • A. By using User criteria and selecting appropriate user fields on CRM objects
  • B. By using Domain criteria and creating custom domains for each department or role to access the portal
  • C. By using Profile criteria and selecting the Service profile
  • D. By using Location criteria and specifying which IP address applies to each department and domain
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

  • A. Service Channel and Chatter
  • B. Experience Builder and Chatter
  • C. Service Console andService Channel
  • D. Chat Agent Guided Setup Flow and Service Console
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they areable to set up partner users correctly?

  • A. Double-check that the provided email addresses are correct.
  • B. Ensure thatthe Contacts under the Account are enabled as partner users.
  • C. Double-check that the partner profile has been added to the CK site.
  • D. Ensure that the Account has been enabled as a partner Account.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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