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Cisco 642-467 : Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
- Exam Code: 642-467
- Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
- Updated: Sep 24, 2026 Q & A: 203 Questions and Answers
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Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco Unified Mobility and Messaging Applications | - Configure mobility features - Configure user access and services - Integrate messaging applications |
| Topic 2: Cisco Unified Contact Center Express | - Configure contact center components - Implement scripts and workflows - Manage agents and resources |
| Topic 3: Troubleshooting and Maintenance | - Diagnose integration issues - Perform maintenance and upgrades - Monitor application health and performance |
| Topic 4: Cisco Unified Presence | - Install and configure Cisco Unified Presence - Configure user services and availability - Integrate presence services with Unified Communications |
| Topic 5: Cisco Unified Communications Applications Architecture | - Identify Cisco Unified Communications application components - Plan application deployment - Understand application integration architecture |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
Question #1
Which of the following statements best describes blind addressing when implementing VPIM in Cisco Unity Connection?
- A. Blind addressing is only used when networking with Cisco Unity Express systems.
- B. Blind addressing is used by VPIM to send messages to a remote user when the user is not defined as a contact in Cisco Unity Connection.
- C. Blind addressing is used when the voice-mail user at the remote system is unavailable.
- D. Blind addressing is a method that is used when the LRU reaches the maximum number of allowable entries.
Correct Answer: B 🗳️
Question #2
What is the maximum number of users that can be imported into Cisco Unity Express from Cisco Unified Communications Manager Express at one time?
- A. 500
- B. 200
- C. 100
- D. 50
Correct Answer: B 🗳️
Question #3
You are an administrator managing Cisco Unified Communications Manager Express.
A user returns from vacation and reports that he has tried many times to enter his PIN in his Session Initiation Protocol (SIP) phone, but he could not login successfully. You have reset the PIN for him, but he still is unable to log in. If the password lockout policy is enabled, which solution will help you fix the problem?
- A. Unlock the password lockout.
- B. Delete the user account and recreate it.
- C. Delete and add the SIP phone again that was configured in Cisco Unified Communications Manager Express.
- D. Set the Pulse Code Dialing to transmit.
- E. Reset with another PIN.
- F. Recreate the user account and add to the appropriate user group.
Correct Answer: A 🗳️
Question #4
What is the proper format of a custom auto-attendant prompt?
- A. G.711 a-law, 8 kHz, 16-bit, mono
- B. G.729, 8 kHZ, 8-bit, mono
- C. G.711 u-law, 8 kHZ, 8-bit, mono
- D. G.711 a-law, 16 kHZ, 8-bit, stereo
Correct Answer: C 🗳️
Question #5
Which of the following is required for LDAP integration in Cisco Unity Connection?
- A. DirSync
- B. SunOne
- C. Microsoft Active Directory
- D. OpenLDAP
- E. OpenLinux
- F. Cisco Unity Connector
Correct Answer: A 🗳️
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