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SAP C-C4C14-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Service Cloud 1811 Sample Questions:

1. Which date type do you use when determining the start of the warranty?

A) Creation date
B) Requested date
C) Due date
D) Reference date

2. To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct answers to this question.

A) Access context
B) Work Center
C) Business role
D) User

3. Which of the following actions can you perform with the Administration Adaptation function? Note: There are
3 correct answers to this question.

A) Change my settings
B) Disable Key User properties
C) Edit custom forms and reports
D) Assign a page layout to achieve dynamic user interfaces
E) Create an extension field and define its properties

4. What information is required to automatically schedule a maintenance plan? Note: There are 3 correct answers to this question.

A) Schedule condition
B) Measurement attributes
C) Ticket category
D) MDRO run
E) Service team

5. You release an invoicing-relevant item with processing type Part Consumption from Technician Stock from an SAP Cloud for Customer work ticket to SAP ERP Where are the quantity fields used? Note: There are 2 correct answers to this question.

A) The target quantity is used in the billing request item
B) The actual quantity is used in the billing request item
C) The actual quantity is used in the goods movement
D) The target quantity is used in the goods movement

Solutions: