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Pegasystems PEGACLSA-6-2V2 Exam Syllabus Topics:

Pegasystems Certified Lead System Architect (CLSA) 6.2V2 Sample Questions:

1. You have been asked to build human resources application that facilitates the work required to support new hires. For each new hire, multiple tasks must be done, such as "Enroll in Benefits" and "Acquire Workspace". You are having trouble deciding if each of these tasks should be represented as separate assignments in the same case, or separate subcases. Which of the following requirements will help you decide on the approach? (Choose Two)

A) It must be possible for the completion of one task to be independent from the other
B) It must be possible to configure security differently: those who can open "Enroll in Benefits" must not be able to open "Acquire Workspace"
C) It must be possible to edit fields for "Enroll in Benefits" and "Acquire Workspace" at the same time
D) "Enroll in Benefits" and "Acquire Workspace" require the capability to be reopened independently
E) It must be possible for "Enroll in Benefits" and "Acquire Workspace" to be assigned to different operators at the same time

2. If a button is styled in three places - one in the base CSS used in PRPC, one in a custom CSS file that is included in the harness, and one in the Branding wizard, which of the following statements are TRUE? (Choose Two)

A) The base CSS takes precedence in all harnessess
B) The Style defined in the skin rule takes precedence on all harnesses
C) The buttons use the style defined in the skin on all other harnesses
D) The button style defined in the Skin rule cannot be viewed in designer studio
E) The button style defined in the custom CSS takes precedence in that harness only

3. Review the following requirement:
A claims application has as part of its process a step that sends a letter to an individual. After the letter is sent, the claims adjuster cannot do anything to the claim for 28 days. After those 28 days, the next step is for the claims adjuster to review the case details and make a processing decision. During those 28 days, the individual who received the letter may call up the front office and provide new information about the claim at which point the 28-day hold is lifted and the work is routed to the adjuster for the decision. The business says in most cases this call does not occur and the 28 days lapses.
Given the information provided, which design is most appropriate? (Choose One)

A) After the letter is sent, route the work to the front office to allow for the updating of the item if and when the call is made. Place a 28-day SLA on the work. If the SLA fires resume/move the flow to the decision step
B) After the letter is sent, route the work to a "pending" workbasket and place an SLA on it for 28 days. After the 28 days resume/move the flow to the decision step. At the same time spinoff an assignment to the front office to update work if a call comes in. After processing the update resume/move the flow to the decision step
C) After the letter is sent, use a split join to route the work to both the front office and adjuster. Place a 28-day SLA on the front office assignment to resume the flow if the 28 days lapses with no call
D) After the letter is sent, route the work to a "pending" workbasket and place an SLA on it for 28 days. After the 28 days resume/move the flow to the decision step. After processing theupdate resume/move the flow to the decision step. Create a search screen for the front office to find and update work if a call comes in

4. An architect wishes to route an assignment to the operator with a title of "Contractor" with the highest French skill rating. What approach is the most appropriate? (Choose One)

A) Use the standard "ToSkilledGroup" router, configured with the appropriate skill and job title
B) Use the standard "ToWorklist" router, configured to route to the value of pyReportContentPage.pxResults(1).pyUserIdentifier, which is populated by the previous flow action
C) Use a custom router activity configured to execute a report definition that filters and sorts based on title and skill respectively
D) Use a custom router activity that retrieves a list of all operators using obj-browse and then apply a decision table to filter by contractor

5. In a Credit card dispute application PRPC connects to an external service to receive the transactions made by the account holder. When the CSR (Customer Service Representative) is working on the dispute they should see only the last twenty transactions made by the account holder. If the transaction that the account holder wants to dispute does not appear in the list then the CSR should perform a search by entering the date of transaction or the transaction amount or the merchant name. The transaction list should display the 20 transactions that satisfies the criteria. In any circumstance the CSR should not see more than 20 transactions in the screen and cannot paginate through results. The external service returns transactions ordered by date of transaction with the recent ones appearing first.
Given the above requirements, which of these approaches is most appropriate and would satisfy both these requirements? (Choose One)

A) Build a thread level declare page that uses an activity to invoke the connector activity and then copy only the first 20 pages to the pagelist property defined in the declare page; this property is used as a source for the repeating grid. A when rule would be used to control when the results are fresh based on the values of the search parameters (transaction date, amount and merchant name)
B) Execute the activity that makes a connector call to get the list of transactions from an external service before the flow action is rendered. Write a data transform to copy the connector result to a declare page. Create a repeating grid layout using the declare page as its source. Display the first 20 results of the declare page by using the pagination setting First X results
C) Execute the activity that makes a connector call to get the list of transactions from an external service before the flow action is rendered so that all transactions are available on the clipboard. When a search parameter (transaction date, amount and merchant name) is specified, use a data transform to copy the appropriate subset of the transaction to a new page
D) Build a thread level declare page which uses an activity as its source. The activity will invoke the connector activity and then copy only the first 20 pages to the declare page. Display the first 20 results of the declare page by using the pagination setting "First X" results

Solutions: