ServiceNow CAD : Certified Application Developer-ServiceNow

  • Exam Code: CAD
  • Exam Name: Certified Application Developer-ServiceNow
  • Updated: Aug 03, 2026     Q & A: 295 Questions and Answers

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Topics to Cover

ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.

Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.

  • Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope

  • Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST

  • Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports

  • Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts

  • Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI

  • Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code

Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.

Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html

Aim of the Certificate Exam

  • Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
  • Empower individuals to execute tasks with confidence and skill
  • Differentiate individual in a crowded job market

Upon successful training and certification, the candidate will be able to

  • Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet, and/or smart-phones), and enhancing the user experience with scripts
  • Design an application including business logic, user interface, and database logic
  • Create and use application properties
  • Automate application using work-flow, document feeds, email, scheduled script executions, and events
  • Implement security for an application using both contextual security and application scope
  • Integrate application to external data sources
  • Determine if an application is a good fit with ServiceNow platform capability
  • Manage applications including migration, downloading and installing, and managing source code
  • Write, test, and debug client-side and server-side scripts

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Scope

This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.

ServiceNow CAD Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Designing and Creating an Application20%- Determine application suitability for ServiceNow platform
- Use and manage application scope
- Design and implement data models and relationships
- Create application modules and navigation
Topic 2: Application User Interface20%- Write, test and debug client-side scripts
- Write, test and debug server-side scripts
- Implement UI Policies, UI Actions and Record Producers
- Design, customize and configure forms and fields
Topic 3: Security and Restricting Access20%- Implement role-based access control
- Use scope for security separation
- Configure access controls and permissions
- Secure application artifacts and data
Topic 4: Application Management & Deployment10%- Use source control and deployment tools
- Manage application lifecycle and updates
- Use delegated development and Git integration
- Package and publish applications
Topic 5: Working with External Data & Integrations10%- Import and export data from external sources
- Configure inbound and outbound integrations
- Use REST APIs and Scripted REST APIs
- Work with IntegrationHub and third-party systems
Topic 6: Application Automation20%- Create and manage application properties
- Configure email notifications and actions
- Implement events, scheduled jobs and script includes
- Build workflows and Flow Designer processes

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