Salesforce AP-211 : Salesforce Accredited Agentforce Health Professional

  • Exam Code: AP-211
  • Exam Name: Salesforce Accredited Agentforce Health Professional
  • Updated: Oct 13, 2026     Q & A: 123 Questions and Answers

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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 2
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 3
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 4
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

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Salesforce Accredited Agentforce Health Professional Sample Questions:

Question #1

While implementing contracting as part of Provider Network Management, a customer wants to manage different types of payments. Which object should a consultant configure to achieve this?

  • A. Value-Based Agreement
  • B. Care Fee Agreement
  • C. Agreement Detail
  • D. Payment Agreement
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network. What is available to extend the reporting capability of Health Cloud?

  • A. Care Management Extension
  • B. CRM Analytics for Health Cloud
  • C. Insights for Health Cloud
  • D. Reporting unmanaged package
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

Bloomington Caregivers is implementing Virtual Care in Health Cloud. Which three steps are required as part of the setup?

  • A. Install the Virtual Care unmanaged package.
  • B. Set up and configure Salesforce Scheduler.
  • C. Assign Health Cloud Video Calls permission set.
  • D. Connect to an external electronic health record (EHR) scheduling system.
  • E. Configure Provider Search.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

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Question #4

Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization ' s needs?

  • A. Ensure that data mask is used in production to appropriately manage protected health information (PHI).
  • B. Regularly review and update security, sharing, and visibility settings in Health Cloud to align with evolving needs, regulations, and organizational policies.
  • C. Review Salesforce documentation and implement a standardized security and visibility model.
  • D. Understand customer needs, data security, privacy concerns, regulatory compliance, and sharing or visibility restrictions.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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Question #5

When implementing Provider Search functionality, which two changes allow an external user to access search results?

  • A. Give the site user profile Read access to the Care Provider Searchable Field object.
  • B. Use Experience Builder to add the Provider Search component to a page on the site.
  • C. Give the site user profile Read access to the Data Pipeline object.
  • D. Create a sharing rule on the Care Provider Searchable Field object to share with external users.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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