Avaya 31860X : Avaya IX™ Calling Design Exam

  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Jul 30, 2026     Q & A: 62 Questions and Answers

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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Topic 1: Call Control and Signaling- Call routing and dialing plans
- SIP fundamentals in Avaya IX
Topic 2: Avaya IX Calling Architecture- Deployment models (on-premises / hybrid)
- Solution design principles
- Core platform components
Topic 3: System Administration and Troubleshooting- Common deployment issues
- Monitoring tools and logs
Topic 4: Endpoints and Devices- Device provisioning and management
- IP deskphones and soft clients
Topic 5: Integration and Interoperability- PSTN connectivity
- Third-party SIP integration

Avaya IX™ Calling Design Sample Questions:

1. For an Avaya Aura Communication Manager (CM) 7 Duplex Server hardware solution, what are two capabilities/requirements? (Choose two.)

A) The duplex servers must run in an active-active mode for instantaneous failover.
B) Utility Server and Services Access Link (SAL) are required to be installed with both CM instances.
C) Identical Servers are required.
D) The duplex servers provide protection for both hardware and software server faults.


2. A customer has a main location and several remote locations with Avaya Aura Survivable Remotes. How many components can an Avaya IX IP Phone J169 SIP endpoint register to simultaneously?

A) Two Core Session Managers and a Branch Session Manager
B) Five Core Session Managers or Branch Session Managers
C) Two Core Session Managers and a Communication Manager Survivable Core
D) Three Core Session Managers and a Branch Session Manager


3. You are recommending the WAN link requirement per branch for a multi-location customer. The customer estimates the branch Inter-office communication use rate over the WAN to be one trunk per 20 branch users, and there are 460 users at each branch. You assume that after all header compressions have been applied, there is a 30% protocol overhead, and the G.729 codec being used provides 7.2 kbps.
How much bandwidth is needed for voice traffic on the WAN link for each branch?

A) 165.6 Kbps
B) 115.9 Kbps
C) 215.3 Kbps
D) 187.2 Kbps


4. A customer has a single size with 2,500 users. They want a solution that provides hardware redundancy. The failure of a single component should not be service impacting.
Given these parameters, what would satisfy their request?

A) Communication Manager Simplex with Survivable Remote
B) Communication Manager Duplex
C) Communication Manager S8300
D) Communication Manager Simplex with Survivable Core


5. You are working on a proposal for a location with the following requirements:
* 275 H.323 stations
* 125 analog stations
* 8 voice mail channels/ports needed
* G7.ll should be used for station to station calls
* T1s needed in 6 stations per trunk sizing
Which statement describes how to calculate the number of T1cards required?

A) Calculate the sum of H.323, analog and voice mail ports/stations, divide by six, and round up the remainder.
B) Calculate the sum of the H.323 and analog stations, divide by six, and round up the remainder.
C) Calculate the sum of H.323, analog and voice mail ports/stations, divide by six, then divide by 23, and round up the remainder.
D) Calculate the sum of the H.323 and analog stations, divide by six, then divide by 23, and round up the remainder.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: A

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