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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus only on the accounts they've been assigned.
Sales reps will run specific product upsell processes.
Which action should the consultant take to support a successful sales team transition?

A) Meet with territory sales leadership to design territory assignment rules.
B) Meet with executive sales leadership to understand the requirements for record sharing.
C) Meet with sales reps to review products they are assigned and implement Opportunity Teams.

2. Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity.
What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?

A) Opportunity cross-object formulas always use the dynamic conversion rate for currency conversion.
B) Opportunity roll-up summary fields will update from the Opportunity Line Item object.
C) Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.

3. Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
What should the consultant recommend?

A) Assign a Forecast Manager to each region.
B) Include the Forecast Manager field on the Account page layout.
C) Assign a role for each manager in the user role hierarchy.

4. A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW.
What is causing these records to fail?

A) An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.
B) Updates to child records that have the same parent records are being processed simultaneously.
C) Contact records should be imported in the same batch as Account records.

5. Cloud Kicks noticed its data quality has degraded since its initial Sales Cloud implementation and is working with a consultant to develop a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.
Which functional area can be improved by using third-party data enrichment tools?

A) Monitoring changes and updates
B) Owning roles and records
C) Enforcing validation rules

Solutions: